Nothing But The Best Sep 09, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Ecomfort Hit The Ball Out Of The Park Mar 30, 2016

The ordering process for my Rinnai went VERY smoothly, showed up as promised and all items accounted for.

Really Nice Heater At A Great Price Sep 12, 2016

I actually bought 5 Pensotti Wall Panel Radiators, 3 of the 20" x 24" and two of these 20" X 48" units. They are replacing hot water baseboard heaters in a basement apartment. These heaters are stylish, extremely efficient and are priced very nicely. Installation was a snap using the included hardware, HOWEVER, I highly recommend purchasing an extra set of brackets for the 20" x 48" heater due to its weight. I used 3 brackets on each heater for a rock solid... more

Furnace Filters Odd Jul 25, 2016

The filters required are a strange size, like 24 X 28. Probably even God doesn't know why.

So Far So Good Oct 17, 2016

Your illustrations for installation should be better. For example the rerouting of the condensation lines was not illustrated well. We figured it out but it took extra time. ....time is...? EVERYTHING!